<img height="1" width="1" src="https://www.facebook.com/tr?id=1511970518822450&ev=PageView &noscript=1"/> Student Loan Archives | Laurel Road
  • Can I make additional payments to my Laurel Road loan?

    You may make additional payments greater than the installment amount at any time without penalty. Additional payments are applied to your principal balance after all outstanding interest is satisfied.

  • How will my payments be applied to my Laurel Road Loan?

    Standard Payment Application: Payment is applied first toward any late fees, next to outstanding accrued interest then to the principal balance.

    Partial Payments: Payments less than the required monthly installment amount are applied using the standard payment application. Payments less than the required monthly amount may cause your account to become delinquent. We may report information about your account to consumer reporting agencies. Late payments, missed payments or defaults on your account may be reflected on your credit report.

  • How do I keep my personal information secure?

    Laurel Road takes our customers’ online safety very seriously. For more information about how you can protect yourself, please visit the Laurel Road Bank Security Center here.

  • Who can I contact for help with my student loans?

    You can contact Laurel Road at any time via live chat on the website or by sending an email to help@laurelroad.com. Or, you can call us at 1-855-245-0989 between the hours of 8:30am to 8:30pm EST Monday through Thursday, and between 8:30am to 5:30pm on Friday and Saturday.

  • Who is Laurel Road?

    Laurel Road Bank is a Connecticut banking corporation offering products in all 50 U.S. states, Washington, D.C. and Puerto Rico. Laurel Road has helped thousands of professionals with graduate and undergraduate degrees across the country to refinance and consolidate over $3 billion in federal and private school loans, saving these borrowers thousands of dollars each.
    Laurel Road is a trade name licensed by Laurel Road Bank. Laurel Road is a federally registered service mark of Laurel Road Bank. Laurel Road Bank is an Equal Housing Lender, Member FDIC. NMLS ID # 402942.

  • I took out a loan with Darien Rowayton Bank. Now you’re Laurel Road. What does this mean for me?

    Darien Rowayton Bank (“DRB”) will remain the lender on your loan – Laurel Road is simply the name of the online lending division. Your account number, loan terms, payment amount, and due date all remain the same. You can continue to contact us at 855-245-0989 with any questions regarding your loan.

  • Can I change my monthly payment date?

    After the loan is disbursed, it is not possible to change your payment date; however, we do allow a payment grace period of up to 15 days after your due date.

  • When will my first payment be due?

    Your first payment will be due 1 month from the date of your disbursement.

  • Does Laurel Road charge any fees during the application or loan closing process?

    Absolutely not! Unlike many lenders, we do not have application fees, origination fees, or disbursement fees – nor do we have prepayment penalties.

  • How is Laurel Road able to offer such low rates?

    Laurel Road recognizes that the best borrowers are those that carry lower risk. We have a team of financial experts that work to assess the rates we can offer based on risk criteria and since we work with credit worthy borrowers, we are able to offer favorable rates.

  • What information must I provide to obtain my referral payment?

    In order to issue referral payments, Laurel Road needs your social security number and your mailing address if you are receiving payment by check. Laurel Road will report to the IRS the value of any Referral Program payments. Any applicable taxes are the responsibility of the applicant. When you participate in this program, you will be given the opportunity to provide this information to us so that we can issue your payments seamlessly.

  • Is there any limit to how many borrowers I can refer or how much I can earn?

    There is no limit to the number of borrowers you can refer or the amount of money you can earn through this program.

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