The federal COVID-19 response stimulus bill passed on March 27th, known as the CARES Act, delayed student loan payments and waived interest for six months until September 30, 2020. On August 8th, an Executive Order was issued continuing the pause on monthly payments and interest on federal student loans until Dec. 31, 2020. If you have previously refinanced your federal student loan with Laurel Road, you do not qualify for this federal program under the CARES Act.
If you are an existing Laurel Road customer and are experiencing an impact to your income as a result of COVID-19, you may be eligible for a forbearance or an extension of your existing one. To inquire about forbearance and hardship due to COVID-19, please contact MOHELA at 1-877-292-6845 (TYY: Dial 711).