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Student Loan

Coronavirus (COVID-19)

About

  • How is my student loan serviced now?
    Student loans refinanced with Laurel Road will continue be serviced by MOHELA, our student loan servicing partner. If you have any questions about your student loan payments after funding your loan with Laurel Road, please call MOHELA at (877) 292-6845. Clients using a TDD/TTY device, please use (800) 539-8336.
  • What is the maximum amount I can refinance for my Associate Degree Loans?

    Laurel Road will refinance up to $50,000* for Associate Degree loans in the eligible healthcare field. Please see full eligibility requirements here.

    *Parents who are borrowing on behalf of their children are not subject to the $50,000 loan max

  • Who can I contact for help with my graduate school student loans?
    For loan applications received before July 25, 2019: You can contact CampusDoor (answers@campusdoor.com) with questions about your application, approval, or the disbursement of your funds. If the funds are disbursed, you should contact our loan servicing partner, MOHELA, by calling (877) 292-6845 (TTY: Dial 711) Monday through Thursday 7:00 a.m. to 9:00 p.m. CT or Friday 7:00 a.m. to 5:00 p.m. CT. For loan applications received after July 25, 2019: You can contact Laurel Road (edprocessing@laurelroad.com) with questions about your application, approval, or the disbursement of your funds. If the funds are disbursed, you should contact our loan servicing partner, MOHELA, by calling (877) 292-6845 (TTY: Dial 711) Monday through Thursday 7:00 a.m. to 9:00 p.m. CT or Friday 7:00 a.m. to 5:00 p.m. CT.

Rates

  • What is the EFT discount? How can I get it?
    It is very easy to get this discount. If you make your monthly payments via an automatic electronic fund transfer (EFT) from a bank account, then your rate will be decreased by 0.25%. If, however, you stop making automatic payments via EFT, then your rates will go back to their regular levels. Rates advertised on this site include the 0.25% EFT discount.
  • Does Laurel Road offer a discount for setting up automatic payments?
    Yes. If you set up automatic loan payments from a bank account via electronic fund transfer (EFT), Laurel Road will lower your interest rate by 0.25%. That lower interest rate will continue as long as you make payments via EFT. Rates advertised on this site include the 0.25% EFT discount.
  • How is Laurel Road able to offer such low rates?
    Laurel Road recognizes that the best borrowers are those that carry lower risk. We have a team of financial experts that work to assess the rates we can offer based on risk criteria and since we work with credit worthy borrowers, we are able to offer favorable rates.

Payments