You can send our Member Services team a message by emailing us at [email protected] or by using the live chat function on our website. To speak directly with a Member Services representative, you can call us at 1-833-427-2265. Members using a TTY/TRS device, please dial 711.
If your Laurel Road graduate loan has been disbursed, you should contact our loan servicing partner MOHELA at (877) 292-6845 (TTY: Dial 711) Monday – Thursday, 7:00 AM – 9:00 PM CT and Friday, 7:00 AM – 5:00 PM CT.