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Operating Hours

Call Center:
Monday – Thursday
8:30am – 8:30pm EST
Friday
8:30am – 5:30pm EST

Chat:
Monday – Thursday
8:30am – 8:30pm EST
Friday and Saturday
8:30am – 5:30pm EST

Mortgage chat is available Mon-Fri only

Customer Inquiries

Laurel Road
P.O. Box 191
855 Main St
Bridgeport, CT 06601

Student and Personal Loan:
(855) 245-0989

Mortgage:
(877) 801-4686

help@laurelroad.com

TDD/TTY:
(800) 539-8336

Partnership Inquiries

(855) 245-0989
partners@laurelroad.com

TDD/TTY:
(800) 539-8336

Holiday Operating Hours

Please note our Student Loan call center hours will change over the holidays.

Wednesday, November 27th, Thanksgiving eve: close at 6pm EST
Thursday, November 28th – Sunday, December 1st: CLOSED
Tuesday, December 24th, Christmas Eve: close at 3pm EST
Christmas Day: CLOSED
Tuesday, December 31st, New Year’s Eve: close at 4pm EST
New Year’s Day: CLOSED