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Contact Laurel Road

Our customer service line and live chat are accessible 5 days a week. Or, if you prefer, you can send us a message using the form below. Let’s get connected.

Mailing Address

Laurel Road
3 Corporate Drive, 4th Floor
Shelton, CT 06484

General Inquiries

Hours of Operation:
Monday-Friday 8:00 AM – 8:00 PM ET

1-833-427-2265
TDD/TTY: 1-800-539-8336

[email protected]

Mortgage Application Inquiries

Hours of Operation:
Monday-Friday 8:30 AM – 6:00 PM ET

1-877-801-4686
TDD/TTY: 1-800-539-8336

[email protected]

Partnership Inquiries

1-855-245-0989
TDD/TTY: 1-800-539-8336

[email protected]


To submit a dispute please visit our Consumer Credit Bureau Dispute Form.