Frequently Asked Questions

The specialized rates are offered to applicants who are physicians, dentists, optometrists, and physician assistants with the following degrees: Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO), Doctor of Medicine in Dentistry or Doctor of Dental Medicine (DMD), Doctor of Dental Surgery (DDS), Doctor of Optometry (OD), Physician Assistant Master of Science in Medicine (PA). Not available to residents, fellows, or students.

The health and financial well-being of our members and community have remained a top concern amidst the COVID-19 pandemic. After June 30th, 2021 the Laurel Road COVID-19 Forbearance program will no longer be offered as a hardship option. If you are a member who requires financial assistance please contact our student loan servicing partner MOHELA at 1-877-292-6845 (TTY: Dial 711) to discuss other Laurel Road economic hardship forbearance options that may be available to you, as you may be eligible for full or partial forbearance for a 3-month period. All requests for forbearance are subject to review, including acceptable documentation of the nature and expected duration of the economic hardship. Please contact us directly to discuss your individual options. Please note: interest will continue to accrue in forbearance and any unpaid accrued interest will be capitalized and added to the remaining principal of the loan at the end of the forbearance period.

If you have previously refinanced your federal student loan with Laurel Road, you do not qualify for this federal program under the CARES Act. If you are an existing Laurel Road member and are experiencing an impact to your income as a result of COVID-19, please contact MOHELA at 1-877-292-6845 (TTY: Dial 711) to inquire about forbearance and hardship options available to you.

If you are refinancing any federal student loans with Laurel Road, you will no longer be able to take advantage of federal income driven repayment programs or student loan forgiveness, including but not limited to: Income Based Repayment (IBR), Pay As You Earn (PAYE) or Revised Pay As You Earn (REPAYE), and Public Service Loan Forgiveness (PSLF). For more information about the benefits of these federal programs and other federal student loan programs, please visit https://studentloans.gov.