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I took out a mortgage with Laurel Road. Now you’re part of KeyBank. What does this mean for me?

For mortgages that close on or after April 1, 2019, your account number, loan terms, payment amount, and due date will all remain the same. KeyBank will be servicing your loan, and you can contact us at (800) 422-2442 with any questions.

If you took out a personal loan with Laurel Road prior to April 1, 2019, you may call (855) 674-1279 with any questions about loan servicing.

Customers using a TDD/TTY device, please use (800) 539-8336.