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I took out a personal loan with Laurel Road. Now you’re part of KeyBank. What does this mean for me?

For personal loans that close on or after April 1, 2019, your account number, loan terms, payment amount, and due date will all remain the same. KeyBank will be servicing your loan, and you can contact us at 800-539-2968 with any questions.

If you took out a personal loan with Laurel Road prior to April 1, 2019, you may call 855-277-6772 with any questions about loan servicing.

Customers using a TDD/TTY device, please use 1-800-539-8336.