Yes, if you currently use KeyBank Online Banking for your Laurel Road originated personal loan, mortgage, or any KeyBank account, you’ll be able to use the same User ID and password when you log in to your Laurel Road account. You do not need to create a separate login, as our system will recognize you. Your Laurel Road personal loan or mortgage will no longer be serviced within KeyBank Online Banking, and you can use Laurel Road online banking going forward. Any KeyBank originated accounts you have will continue to be serviced in Key Online Banking.
Please note, if you are a KeyBank mobile app user, you will not be able to use it for your Laurel Road personal loan or mortgage. Instead, you’ll be able to use the new Laurel Road mobile app, download the app now from the Apple App Store here, or Google Play Store here.