Laurel Road Personal Loan customers will be serviced by KeyBank. For questions related to your Personal Loan which has been funded on or after April 1, 2019, please call (855) 201-2042. Clients using a TDD/TTY device, please use (800) 539-8336.
For personal loans that close on or after April 1, 2019, your account number, loan terms, payment amount, and due date will all remain the same. KeyBank will be servicing your loan, and you can contact us at (855) 201-2042 with any questions.
If you took out a personal loan with Laurel Road prior to April 1, 2019, you may call (855) 201-2042 with any questions about loan servicing.
Customers using a TDD/TTY device, please use (800) 539-8336.
Once an application is complete, most approved loans are funded in about seven business days. However, this timing can vary depending on the complexity of the application and the volume of applications.