Laurel Road’s innovative engineering culture is enhanced by the scale and resources that
come with being part of KeyBank N.A., Member FDIC. To see the full job details and apply
for this role, you’ll be redirected to our KeyBank recruiting site.
If you are planning to travel internationally, please call us at (833) 427-2265 to add a travel notification to your account for your expected travel dates. For TDD/TTY (for the hearing impaired), call 1-800-539-8336.
Laurel Road credit cards are embedded with a microchip, which offers additional security worldwide. At participating retailers, you can insert your card into a chip reader for added protection. For retailers without chip technology, you can continue to swipe the magnetic strip on your existing card. Laurel Road credit card uses the latest contactless chip security which allows you to tap your card at the top of the terminal when you're ready to pay rather than inserting or swiping the card.
Benefits for the World Mastercard® program include Mastercard ID Theft ProtectionTM, Mastercard Travel & Lifestyle Services, Mastercard Global ServiceTM, Mastercard MasterRental + purchase assurance, and more. For more information, click here.
You can use your cashback rewards to pay down student loans being serviced by most of the major student loan servicing companies, see the full list of eligible servicing companies below.
Eligible loan servicers include:
Laurel Road - MOHELA Loan Servicing
Alaska Commission (ACPE)
American Education Services
Aspire Servicing Center
Bank of North Dakota
College Ave Student Loans
College Foundation Inc.
CornerStone U.S. Department of Education
CornerStone Education Loan Services
Discover Student Loans
Earnest Operations LLC
EdFinancial Services U.S. Department of Education
FedLoan Servicing Department of Education
First Mark Services
Great Lakes U.S. Department of Education
Granite State Management & Resources
Granite State Management & Resources - U.S. Department of Education
Once your credit card account is open, you can change your payment due date by calling us at (833) 427-2265. For TDD/TTY (for the hearing impaired), call 1-800-539-8336. Your new payment due date will take effect for the next statement billing cycle.
To report a lost, misplaced, or stolen credit card, please contact us as soon as possible at (833) 427-2265. For TDD/TTY (for the hearing impaired), call 1-800-539-8336. If your card is lost, you can place a temporary lock on it in online banking and mobile banking or by phone. The temporary lock will stop new activity from posting to your account (activity that was processing at the time of the lock will not be impacted). If you find your card, you can simply remove the temporary lock and continue using your card. Remember, if your card is permanently lost or stolen, you’ll need to cancel it and order a new card.
If you have questions about the Laurel Road Student Loan Cashback℠ credit card, you can call (833) 427-2265, or email firstname.lastname@example.org for assistance. Specialists are available by phone, chat and email 7 days a week, from 7:00 AM – 11:00 PM ET.
For TDD/TTY (for the hearing impaired), call 1-800-539-8336.
New cardmembers will receive an introductory cashback bonus after spending $5,000 within 90 days of account opening. The bonus cashback amount will be $500 if redeemed towards student loans with an eligible servicer. The bonus cashback amount will be $250 if redeemed for statement credit. For a list of eligible servicers, click here. Cashback is awarded based on eligible credit card purchases excluding transactions such as cash advances of any type, balance transfers, convenience check transactions, overdraft protection transfers and quasi-cash transactions.