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Credit Card - FAQ

Balance Transfers

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Using Your Card

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Benefits & Rewards

  • Is there a minimum cashback amount before I can redeem?
    You may redeem your cashback rewards starting at a penny ($.01) and there is no maximum redemption limit.
  • When will my cashback rewards appear on my statement?
    Your cashback rewards will appear on your account statement based on the date of purchase; some transactions may take up to 2 business days to post to your account.
  • What other benefits do I get with the World Mastercard® program?
    Benefits for the World Mastercard® program include Mastercard ID Theft ProtectionTM, Mastercard Travel & Lifestyle Services, Mastercard Global ServiceTM, Mastercard MasterRental + purchase assurance, and more. For more information, click here.
  • Which student loan servicers do you work with for the Laurel Road Student Loan CashbackSM card?
    You can use your cashback rewards to pay down student loans being serviced by most of the major student loan servicing companies, see the full list of eligible servicing companies below. Eligible loan servicers include:
    • Laurel Road - MOHELA Loan Servicing
    • Alaska Commission (ACPE)
    • American Education Services
    • Aspire Servicing Center
    • Bank of North Dakota
    • College Ave Student Loans
    • College Foundation Inc.
    • CommonBond
    • CornerStone U.S. Department of Education
    • CornerStone Education Loan Services
    • Discover Student Loans
    • Earnest Operations LLC
    • EdFinancial Services U.S. Department of Education
    • EdFinancial Services
    • FedLoan Servicing Department of Education
    • First Mark Services
    • Great Lakes U.S. Department of Education
    • Granite State Management & Resources
    • Granite State Management & Resources - U.S. Department of Education
    • Heartland - ECSI
    • Kentucky Higher Education Student Loan Corporation
    • Launch Servicing
    • Lendkey Technologies Loan
    • MOHELA-SoFi
    • MOHELA - U.S. Department of Education
    • Mohela Education Loan Servicing
    • National Student Loan Services
    • Navient Commercial Loans
    • Navient - U.S. Department of Education Loan Servicing
    • Navient Private Loans
    • NaviReFi
    • North Carolina State Education Assistance Authority
    • Nelnet  " J "
    • Nelnet " D "
    • Nelnet E Department of Education
    • NJHESAA or NJ Class
    • North Texas HEA
    • Oklahoma Student Loan
    • Oklahoma Student Loan U.S. Department of Education
    • PenFed Credit Union
    • ReliaMax Ln. Services LLC
    • Rhode Island Student Loan Authority
    • RSLFC Payment Center
    • Sallie Mae
    • SEAA Repayment Services
    • Tuition Options
    • UAS
    • UHEAA
    • VSAC Payments
    • Wells Fargo Education Loan
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