+ LR-Icons

NEW: Earn % APY with Laurel Road High Yield Savings – our highest rate ever!1 Learn more here.

Benefits of Laurel Road Checking

Full-service checking with the convenience of a digital bank.

laurel-road

Mobile Check Deposit

Deposit your checks on-the-go.

laurel-road

40,000 No-Fee ATMs

Locate 40,000 KeyBank & All-point ATMs.5

laurel-road

Send Money with Zelle®

Easily send money to family & friends.6

laurel-road

Bank Securely

Deposits are FDIC insured up to $250,000. KeyBank, N.A. Member FDIC.7

laurel-road

Online Bill Pay

Pay your bills from anywhere, anytime.

laurel-road

No Monthly Fees

No monthly maintenance fees or minimum balance requirements.

Loyalty Checking Welcome Bonus

Earn a $100 bonus with your first direct deposit.

For a limited time, you can earn a $100 bonus when you make qualifying ACH direct deposits totaling $2,500 or more within 60 days of opening your new Laurel Road Loyalty Checking account.2

Laurel Road Mobile App

Bank On-the-Go. Anytime. Anywhere.

Get fast, easy, secure access to your Laurel Road accounts in one place: view account balances and activity, send and receive money with Zelle®, deposit checks, manage bill payments, and more—all available 24/7, right from your mobile device.

Apple App Store    Google Play Store

Get Early Access to Your Pay

Access your pay – up to 2 days early8 with Laurel Road Checking.

With our Early Pay service, you can access certain direct deposits – like your paycheck – up to two days before your pay date, at no extra cost to you.

Learn More
Questions? We've got answers.

Frequently Asked Questions

View All FAQs

Personal Checking Account Fees and Disclosures

Effective January 9th, 2024
Laurel Road is a brand of KeyBank N.A. All products are offered by KeyBank N.A. Member FDIC. ©2023 KeyCorp® All Rights Reserved.

Laurel Road CheckingSMAccount
Laurel Road Loyalty CheckingSM Account
Laurel Road Linked Checking®Account

Account Opening and Usage

All fees, services and rates are applicable to all three accounts mentioned above.

Minimum Deposit Needed to Open Account $0.00
Monthly Maintenance Service Charge $0.00
Pays Interest Yes Variable rate of interest. See the “Interest Information” section below.
ATM Fees* $0.00 Each time you use a KeyBank ATM
$0.00 Each time you use your KeyBank Debit Mastercard at an ATM within the Allpoint ATM Network
$3.00 Regional ATM Withdrawal Fee or Regional ATM Inquiry Fee: charged separately for each transaction at another bank’s ATM within the U.S. Assessed at the end of each statement period. Transactions include balance inquiries, transfers, cash withdrawals, and purchases made at an ATM.
$5.00 International ATM Withdrawal Fee or International ATM Inquiry Fee: charged separately for each transaction at an ATM outside the U.S. Assessed at the end of each statement period. Transactions include balance inquiries, transfers, cash withdrawals, and purchases made at an ATM.
$1.50 ATM Key Mini Statement Fee
Foreign Transaction Fee 0% Fee charged on the amount posted for each Debit Card or ATM transaction processed in a foreign currency or outside the U.S., in addition to any fee added by a network or charged by an ATM owner. Exchange Rate may affect posted amount.
Chargeback Fee $0.00 For each check deposited to your Account that is returned to us unpaid. Assessed at the end of each statement period.
Stop Payment Charge $34.00 For each stop payment or to renew a stop payment on a check or withdrawal or on multiple checks in sequence
Charge for Account Early Close- out $0.00 For closing your Account within 180 days after opening
Other Service Charges Please consult the Other Service Charges section of this document for a list of additional service charges

*Please refer to the KeyBank Disclosure Statement and Terms and Conditions for Electronic Fund Transfer Transactions for additional information.

Overdraft Services

Standard Overdraft Services1 We MAY choose to pay/process certain items into overdraft. You may ask us not to pay/process any of these items into overdraft:

  • Checks
  • Recurring debit card transactions
  • Preauthorized automatic debits
  • Telephone initiated transfers
  • Electronic transfers
  • Other items as a service to you

We DO NOT authorize and pay the items listed below into overdraft. However, you may ask us to pay these items into overdraft:

  • Automated Teller Machine (ATM) transactions
  • Everyday debit card transactions

If we DO NOT authorize and pay an overdraft, your transaction will typically be declined.

Key Coverage Zone® No Overdraft Item Charge or Recurring Overdraft Service Charge will be assessed if your end of day overdraft balance is $20 or less.
Overdraft Item (OD) Charge $20.00 Per overdraft item when the end of day overdraft balance is greater than $20
Daily OD Charge Cap 3 Based on transactions posted to the account each day2
Monthly OD Charge Cap 20 Based on transactions posted to the account within the monthly statement period3
Recurring Overdraft Service Charge $20.00 If your end of day account balance remains overdrawn by more than $20 for five consecutive business days5
Overdraft Protection Plans4  

$0.00

$00.00

Cost per transfer from your Laurel Road:

  • Savings account
  • Credit Card
Return Item Charge $00.00
  1. Paying your Account into overdraft is done at Laurel Road’s discretion.
  2. In rare cases, OD and/or NSF fees may not post on the same day as the transaction which triggers the fee(s). As a result, more than 3 OD or NSF fees may post to your account on a single day, but you will never be assessed fees for more than 5 transactions posted per day.
  3. If more than 20 OD Charges are incurred within the monthly statement period, we may, in our discretion, continue to pay items into overdraft, but you will not be assessed additional OD Charges for such transactions.
  4. Please see your respective disclosure statement for more information.
  5. This fee is based on end of day current (ledger) balance.

*Available balance is the amount of money in your account available for use. This balance does reflect deposit and withdrawal transactions that have not yet posted. For more detail on transaction posting please reference section 6 of your Deposit Account Agreement and Funds Availability Policy.

Processing Policies^^

Posting Order:
The order in which specific deposit and withdrawal transaction categories post to your Account.
Sort order for primary posting categories each business day: We post ATM and debit card transactions based on authorization date/time; if authorization date and time are not available, we use settlement date and time. We post checks, if applicable, in check number order. For all other types of items within each posting category we will post items from lowest dollar amount to highest dollar amount.
Deposit Hold Policy:
When funds deposited to your  Account become available
For all personal deposit accounts our policy is to make funds from cash and check deposits available on the first business day after the day we receive the deposit with certain exceptions.

^^Please see the Deposit Account Agreement and Funds Availability Policy for details.

Dispute Resolution

Dispute Resolution Agreement Please see the Deposit Account Agreement and Funds Availability Policy for the Arbitration Provision which includes important information concerning your right to reject arbitration.

Interest Information

Balance Tier Interest Rate¤ Annual Percentage Yield (“APY”)¤
$.01 – $2,499.99 0.010 % 0.01 %
$2,500 – $4,999.99 0.010 % 0.01 %
$5,000 – $9,999.99 0.010 % 0.01 %
$10,000 – $24,999.99 0.010 % 0.01 %
$25,000 – $49,999.99 0.010 % 0.01 %
$50,000 – $99,999.99 0.010 % 0.01 %
$100,000 – $249,999.99 0.010 % 0.01 %
$250,000 – $499,999.99 0.010 % 0.01 %
$500,000 – $999,999.99 0.010 % 0.01 %
$1,000,000 and above 0.010 % 0.01 %

Please note that there could be more than one interest rate balance tier earning interest at the same interest rate.

¤The Interest Rates quoted and corresponding Annual Percentage Yields (“APY”) are those which were in effect on the day the Account was opened or an inquiry was made. The applicable Interest Rate applies to the entire balance in the Account. Rates are guaranteed only to the extent specified in this Personal Checking Account Fees and Disclosures.

Current Interest Rate information may be obtained by contacting Laurel Road customer service at 1-833-427-2265, or writing Laurel Road

P.O. Box 191, Bridgeport, CT 06601. For clients using a TDD/TTY device, please call 1-800-539-8336.

This Account pays interest at a variable interest rate and rates may vary based on the balance in your Account. We may change the interest rate and APY at our discretion and as often as daily. There are no limits on the amount that the interest rate or APY may change.

The Daily Balance is the balance in your Account each day. We use the Daily Balance method to compute interest on Accounts. This method applies a daily percentage rate to the balance in the Account each day. To determine the daily percentage rate, we divide the interest rate by 365 days. Interest begins to accrue on non-cash items, like checks, presented to us no later than the business day we receive credit for the deposit. Interest is compounded daily and credited to your Account monthly.

If you close your Account within ten business days after the last interest payment date, the accrued but not yet credited interest will not be paid. If you close your Account after the tenth business day, interest accrued up to, but not including, the day of withdrawal will be paid at closing.

Other Service Charges

Statement Charges
Paper Statement Fee $0.00 To receive your Account statement on paper instead of electronically. This charge is assessed per monthly statement period.
Returned Statement Handling Charge $10.00 For statements returned to the bank due to an incorrect address.
Monthly Statement Information Safekeeping Fee $10.00 For each month that follows (months two through a maximum of 12 consecutive months) where a current address has not been provided.
Charge for Each Additional Copy of Statement $6.00 Fee for each copy of a statement requested from a bank representative.
Duplicate Statement Service Charge $0.00 For a duplicate copy of your deposit account statement. For combined deposit statements only your primary Account will be assessed the monthly charge.
Statement Special Handling Service Charge $0.00 For special handling of your deposit account statement per monthly statement period. For combined deposit statements only your primary Account will be assessed the monthly charge.
Miscellaneous Other Charges
Card Replacement $0.00 Standard delivery: 3-5 business days
$25.00 Rush delivery: 2-3 business days
Inactive Fee and Interest Reduction $0.00 Your Account will be charged the fee and your interest rate will be changed to .01% if:

  • the Account balance is less than $5000.00 and
  • there is no customer-initiated activity for 3 months.

This fee is in addition to any other normal account service charges incurred. A notice will be mailed prior to your Account being classified as inactive.
You may avoid the inactive classification by making a deposit or withdrawal (includes recurring ACH transaction activity).

Assisted Account to Account Transfers $3.00 Charge will be assessed to the Account from which the funds are transferred for transfers between accounts completed by a Bank representative.
Fedwire Service Charge $20.00
$30.00
$45.00
Each Incoming Domestic and International
Each Domestic Outgoing
Each International Outgoing
Book to book Wire Transfer $4.50 Domestic Outgoing Wire to a Key Account
Domestic Incoming wires to Key accounts are not charged a fee
Repetitive Outgoing Wire Transfers Repetitive wire transfers are those in which debit and credit transfer parties remain the same (date and dollar amount may be different) and will be discounted $10.00 from the standard Fedwire Service Charge prices.
Charge for Copy of Items No Charge

$3.00

 

For digital images of checks held by KeyBank:

  • 1-12 per year
  • 13 and above per year

 

For Imaged Items Statement:

  • For each digital image of a check

This charge may appear as Charge for Misc Photocopies.

 

$3.00

 

 

Legal Order Processing Fee Up to $100.00 For processing court orders served against you such as Garnishments, Levies, or Delinquent Child Support Orders.

Limits on Dollar Amounts of Card Transactions

Limits are based on the card you use. Separate withdrawal and purchase limits apply. Total withdrawals or purchases in any one day may not exceed the separate Daily Limits for a single Card number, regardless of the number of Accounts that a single Card may access. These are the standard limits that come with your card, but you can request a different ATM or Purchase Limit.
Debit Cards Daily Signature/PIN Purchase Limit Daily ATM Withdrawal Limit Allpoint ATM Network Eligible
Laurel Road World Debit Mastercard ® $10,000.00 $1,000.00 Yes
At some types of ATMs, the withdrawal amount may be limited due to machine constraints, and multiple transactions may be necessary to obtain the total amount desired.

Accounts Welcome Bonus Offers

Laurel Road Loyalty CheckingSM Account

You must open a Laurel Road Loyalty Checking account by 01/08/2024 at 11:59 p.m. (ET) and make one or more qualifying direct deposits via an Automated Clearing House (ACH) transaction into the Laurel Road Loyalty Checking account totaling at least $2,500 within the first 60 days after account opening to receive the $300, which will be deposited into your account within 60 days of meeting requirements. Applications are subject to approval and processing times. Click here for current Laurel Road Loyalty Checking Rates. Normal account service charges and miscellaneous charges may apply to the Laurel Road Loyalty Checking, which may reduce earnings. Qualifying ACH direct deposit transactions include most payroll, Social Security, pension and government benefits deposits. Limit one bonus per qualifying account and per individual. If you were the primary owner on any Laurel Road checking account within the prior 24 months before opening the new checking account, you are not eligible for the bonus offer. The value of the bonus may be reported to the IRS on Form 1099-INT. Accounts must be in good standing and cannot be closed at the time of bonus payment. Offer is subject to cancellation without notice and cannot be combined with any other checking account bonus offer. Laurel Road is not responsible for, and will not honor, promotional offers that appear on third-party websites that are not authorized by Laurel Road.

Laurel Road Linked Checking® Account

You must open a Laurel Road Checking account simultaneously while refinancing your student loan with Laurel Road by 01/08/2024 at 11:59p.m. (ET) and make one or more qualifying direct deposits via an Automated Clearing House (ACH) transaction into the Laurel Road Checking account totaling at least $2,500 within the first 60 days after account opening to receive the $300, which will be deposited into your account within 60 days of meeting requirements. Applications are subject to approval and processing times. Click here for current Laurel Road Checking Rates. Normal account service charges and miscellaneous charges may apply to the Laurel Road Checking, which may reduce earnings. Qualifying ACH direct deposit transactions include most payroll, Social Security, pension and government benefits deposits. Limit one bonus per qualifying account and per individual. If you were the primary owner on any Laurel Road checking account within the prior 12 months before opening the new checking account, you are not eligible for the bonus offer. The value of the bonus may be reported to the IRS on Form 1099-INT. Accounts must be in good standing and cannot be closed at the time of bonus payment. Offer is subject to cancellation without notice and cannot be combined with any other checking account bonus offer. Laurel Road is not responsible for, and will not honor, promotional offers that appear on third-party websites that are not authorized by Laurel Road.

This Personal Checking Account Fees and Disclosures (“Disclosure”) provides information about deposit accounts we offer. While this Disclosure is accurate as of the effective date above, specific product features may be changed from time to time. A copy of the current Disclosure may be obtained upon request by contacting us.

Your Account is also subject to our Deposit Account Agreement and Funds Availability Policy.

How to get more information:

  • Visit us at laurelroad.com
  • Call us at 1-833-427-2265
  • TTY/TDD 1-800-539-8336

102023COMP-1128