+ LR-Icons —
×

You are leaving laurelroad.com

By clicking Continue, you will be taken to a third-party website. Laurel Road, a Brand of KeyBank N.A., is not responsible for the content, links, privacy policy, or security policy of third-party websites.

Continue Go Back
×

Thanks for your interest in joining us!

Laurel Road’s innovative engineering culture is enhanced by the scale and resources that come with being part of KeyBank N.A., Member FDIC. To see the full job details and apply for this role, you’ll be redirected to our KeyBank recruiting site.

Apply Now
  • Student Loan Help
    • Student Loan Forgiveness Consultation
      Examine your forgiveness and repayment options with our student loan specialists.
    • Public Service Loan Forgiveness (PSLF)
      Learn how to qualify and stay on track for public service loan forgiveness.
    • Income-Driven Repayment (IDR)
      Understand your income-based repayment and forgiveness options.
    • Student Loan Refinancing
      Explore simple refinancing options that could help you save on student loans.
  • Lending
    • Student Loan Refinancing
      Fast, easy refinancing—without the kinks.
    • Mortgages
      Buy a home or refinance with confidence.
    • Personal Loans
      Fund the unexpected with a personal loan.
  • Banking
    • Checking with Rewards
      From monthly cash to student loan rate discounts, get the Checking rewards that meet your needs.
    • Cashback Credit Card
      Redeem cashback towards student loans.
    • High Yield Savings
      Build your savings with a highly competitive interest rate.
  • Resources
    • Financial Resources
      Navigate your financial journey.
    • Laurel Road Perks! ®
      Exclusive member discounts on premium brands, subscriptions, and services.
    • Customer Testimonials
      Hear what our customers have to say.
    • FAQs
      Get answers to frequently asked questions.
    • I’m Also a Doctor
      A new series documenting the extraordinary passions of doctors.
  • For Doctors
  • Nurses
  • Sign In
  • I’m currently in COVID-19 forbearance, my current situation has not improved and I am not able to make payments at this time. What are my options?

I’m currently in COVID-19 forbearance, my current situation has not improved and I am not able to make payments at this time. What are my options?

If you entered COVID-19 forbearance prior to the ending of this program on June 30th, 2021 and are continuing to...

Published June 16, 2020

If you entered COVID-19 forbearance prior to the ending of this program on June 30th, 2021 and are continuing to experience economic hardship related to the COVID-19 pandemic and require additional relief/assistance, you have the option to request an additional three months of COVID-19 hardship forbearance, if you have not previously used in total 9 months of COVID-19 forbearance.

To inquire about extending your forbearance, or other hardship options if needed, please contact MOHELA at 1-877-292-6845 (TTY: Dial 711).

Please be aware that your loan’s maturity date will be extended by the number of months that you are in COVID-19 forbearance. Interest still accrues but it will not be added to the principal balance of your loan (commonly referred to as capitalizing interest). Rather, the repayment of the interest that accrues during your forbearance period and your outstanding principal balance will be re-calculated over the remaining term of your loan to determine your new monthly payment. Your new monthly payment will likely be higher than your original monthly payment because of the interest that accrued during the forbearance period. Please see your Promissory Note for more information regarding the application of your payments. As a result of the interest that accrues during the forbearance period, you may pay more interest over the life of your loan than what was originally disclosed to you, even if you make timely payments. (Note: If the interest accrued during your COVID-19 hardship forbearance is not paid and you use a different type of forbearance or deferment in the future, the interest could be capitalized at that future time). The COVID-19 forbearance does not count against your total allowance for economic hardship forbearance under the terms of your loan agreement. Additionally, the COVID-19 forbearance will have no effect on meeting the requirements for cosigner release if available under terms of your loan (e.g., if you had made 30 out of the 36 required consecutive payments immediately prior to entering the COVID-19 forbearance, your 31st payment towards meeting the requirement would be due approximately 1-month after exiting the forbearance).

Was this helpful?

Don't miss the latest financial resources.

Get tailored Laurel Road resources delivered to your inbox.

    Share

    • Copy Link
    • Email
    • Social

    Social Media Share

    >

    Search Results

    0
    Laurel Road
    • About KeyBank
    • About Laurel Road
    • Leadership
    • Press
    • Refer-A-Friend
    • Apple Store
    • Google Play Store
    • Student Loan Refinancing
    • Healthcare Graduate School Loans
    • Mortgage
    • Personal Loans
    • Financial Resources
    • FAQ
    • COVID-19 Response
    • Contact Us
    • Partner With Us
    • Our Technology
    • Sitemap
    • Online Privacy Statement
    • User Agreement
    • Report Suspicious Activity

    Laurel Road is a brand of KeyBank N.A. All products are offered by KeyBank N.A. Student loans, mortgages, personal loans, and credit cards ARE NOT FDIC INSURED OR GUARANTEED. Member FDIC. NMLS #399797. Equal Housing Lender. ©2023 KeyCorp® All Rights Reserved.

    Equal Housing Lender logo FDIC Member logo